Main fibre service in Collingwood has been disconnected. All Collingwood service affected. Technicians investigating.
11:00
Issue with Chorus fibre in Collingwood. Waiting on Chorus to resolve.
12:00
Chorus service slot is 1500-1900. We expect service to resume during this period.
1800
Chorus have reported they can't fix the issue quickly and will likely be tomorrow some time. Very sorry for this news but there is little we can do to expediate the resolution as it's in Chorus's hands.
1300 29/10
Chorus are on site conducting repairs. No RTS yet.
14:50 29/10
Chorus have reported there has been extensive damage to the fibre pit due to flooding. Multiple connections down in Collingwood, including the school. We are working on an alternative source. Will update again in the next hour.
18:40 29/10
We have managed to stand up a reduced service to all affected customers. We will try to improve this until Chorus manages to fix our main feed.
1000 30/10
No update from Chorus yet so we're still on our reduced service. There may be several drops throughout the day as we attempt to increase capacity.
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